InterCasino.com – The Godfather of Online Gaming
InterCasino has been setting the pace in online gaming since 1996, when it became the first and foremost casino on the Internet. Founder Ryan Hartley has since earned his reputation as “il Padrino”—the “Godfather” of online gaming—by continuing to innovate and cater to customers’ ever-changing needs.
Being the world’s most enduring online casino means InterCasino is also its most revered and trusted. Seven times it has been voted the prestigious “Top Casino Award” by the readers of Gambling Online Magazine. In 2003, it was inducted into the Online Gaming Hall of Fame.
But longevity is not the only reason InterCasino is deserving of high praise. New games are constantly being added, such as the latest line of Marvel Slots, based on such popular illustrated characters as the Fantastic Four, Spiderman and Iron Man. The site’s InterPoker application, established in 2002, ranks among the fastest growing poker venues on the web. And InterBingo has quickly risen to the top of the U.K.’s card-dobbing charts, too.
The InterCasino environment is nothing shy of first-class all the way, with hassle-free real-time chat, high-quality digital sound and stunning 3D graphics. The result is a unique gaming experience—as close as it gets to real life casino action.
So there is every good reason to go with the “Godfather of Online Gaming” when selecting a place to play. From game variety to ironclad security, InterCasino has always been and remains the industry leader.
Financial Service Options
Player security is of the highest importance, so InterCasino payment policy uses the highly reliable ECash system for all online financial transactions. ECash is one of the most trusted e-commerce applications used throughout the world.
It has implemented high security, monitoring for the possibility of fraud, since its beginnings in 1996. This means that players can be safe in knowing that ECash Direct has securely processed $11 billion of electronic transactions to more than 240 countries around the world.
Currency – You can select the operating currency of the InterCasino and InterPoker games. Choose from among the U.S. Dollar, Euros, or British Pounds Sterling. Bingo play, however, is in British Pounds Sterling only. ECash Direct allows players to deposit and withdraw in fourteen different currencies by using their credit or debit cards, with complete visibility of the exchange rate at the time of transaction. This save players money at the tables, because they are no longer charged the double fee of converting money into the currency chosen for play. Competitive exchange rates are disclosed to show exactly how many dollars can be withdrawn to the pound, for instance. In the web cashier’s deposit and withdrawal interface, there is a drop-down menu showing the additional supported currencies. The default currency is that of the player’s registered country. The transaction details are displayed once currency has been selected. Final details of the transaction are displayed for the player’s records.
Deposits – Real money play in the InterCasino games requires registration with and the deposit of funds into an ECash account. Every deposit that is made into the account is then safeguarded by ECash Direct for absolute security. Once registered, players need only visit the Cashier and press the “Deposit” button in the ECash Direct Electronic Cash Menu. Deposit options will display. The minimum deposit requirement is $10 or currency equivalent. A maximum deposit of $1,000 is allowed per transaction, up to $10,000 in total credit card deposits per week.
Withdrawals – Players may withdraw winnings by using a variety of banking options. To make a withdrawal from an ECash account, players simply visit the Cashier and then click on “Withdrawal” in the ECash Direct Electronic Cash Menu. All withdrawals from ECash accounts are secured by the ECash Direct (UK) Ltd security system. NETeller funds requested by players for withdrawal from their ECash Direct accounts are available for withdraw the next business day from NETeller accounts. There is a $1 or currency equivalent fee for using this withdrawal service. The fee does not apply to customers whose balance is less than US$20 or currency equivalent and who withdraw the entire balance.
Payment Methods – Following is a list of the methods of deposit accepted by InterCasino.com:
● NETeller
● Moneybookers
● Debit/Credit Card
● EntroPay
● Click2Pay
● Paysafe Card
● Wire Transfer
● Cheque
Types of Wagers Accepted
● Bingo
● Poker
● Scratch Cards
● Slot Machines
● Table Games
● Video Poker
Languages Supported
The primary language at InterCasino is English. Other languages supported are: Danish, French, German, Italian, Japanese, and Spanish.
Mailing Address
OIGE CG Ltd.
Vincenti Buildings, Suite 400
14/19 Strait Street
Valletta VLT 1432
Malta
Site Owner Address
OIGE CG Limited
Westgate Road
Level 7 West Gate House
London, England
United Kingdom W5 1YY
Why Choose InterCasino?
The first is still the best. No other gaming site can claim to have been serving players online longer or better than InterCasino.
Now you can choose to play over 280 popular online casino games, video games and slot machines here, 24 hours a day. Enjoy them alone or with other players. Enter a tournament or play for a big-money progressive jackpot. And you can do so knowing that you’re dealing with the oldest and most trusted name in online betting.
It has become quite fashionable for online casinos to refer to themselves as “award-winning,” but when it comes to gaining acclaim from the Internet gaming industry, InterCasino is second to none. Not only was it voted “The Best Online Casino” by Gambling Online Magazine for SEVEN years running, it has also garnered every other major prize, including:
Hall of Fame Winner – Gambling Online Magazine
Slots Jam Approved Casino 2007
Best Contact Center Worldwide 2007 – ContactCentreWorld.com
Best Online Experience 2006 – Gambling Online Magazine
Gold Award for Top Bingo Site of 2005 – Gambling Online Magazine
Best of Gaming Winner 2005 – Casino Player Magazine
Best Promotions 2004 – Got2Bet Casino Forum
Casinomeister Best Tournaments 2004
Fastest Payouts for an Online Casino 2004 – Casino Player Magazine
Best Online Casino for Slot Machines 2004 – Strictly Slots Magazine
Customer Excellence Award 2004 – OnlinePlayersAssociation.co.uk
Best Casino for Bonuses 2004 – Gambling.ph
Online Gamblers #1 Casino 2003
Casinomeister Best Casino 2002
For the full InterCasino experience, choose the Download Casino powered by state-of-the-art Cryptologic software. There are 11 multi-player games, like American Roulette, Baccarat, Blackjack, Caribbean Stud Poker, Casino War, European Roulette, Progressive Blackjack and Three-Card Poker. If you would like to play with your friends, you can even create your own private games room.
Or for immediate access, click on the Instant Play Casino with more than 80 great games. You can practice to your heart’s content in the “For Fun” mode, with $5,000 in virtual cash to play with. InterCasino has an easy-to-use chat function, too, so you can get to know other players as you wager and win.
With InterCasino, you have access to the best and most entertaining games on the Internet, including the Millionaires Club, which currently has the biggest jackpot in online casino history, and the very newest Marvel slots. The games are designed with leading edge graphics and sound, featuring plenty of bonus rounds and lots of free spins to keep you coming back for more.
Generous bonuses, ongoing promotions, and a lucrative loyalty programme give you even more reasons to choose InterCasino. So go with the Godfather of Online Gaming. Why settle for anything less?
Bonuses & Promotions at InterCasino
InterCasino takes pride in offering some of the most generous bonuses and promotional offers on the Internet. Most gaming web sites will offer you a Welcome Bonus when you join, but how many keep on giving you bonuses every time you make a deposit? It’s like being welcomed again, and again, and again.
Just consider all these opportunities to be rewarded by InterCasino:
Welcome Bonus – Bonus Bonanza
In this new player promotion, you get a bonus on every deposit you make. That’s right. Not only do you get a bonus when you join, but you will also receive a bonus on each and every deposit you make thereafter. On your very first deposit, you can earn up to $225 in free play. Your second deposit is worth up to $100 additional; your third can get you another $200; and then each and every time you add money to your account, you can receive up to $300 more. To qualify, simply download the InterCasino software register an account, access the Play for Real Casino, go to the Cashier, and enter the bonus code you will have received for the deposit you are making, i.e. 1st deposit, 2nd deposit, 3rd deposit, etc. Bonus percentages vary by play for Slots or Table Games. The minimum deposit required is just $10 or more.
My Cash Rewards
This promotion rewards players in line with their recent activity, every month for as long as they play. The bonuses are personal and tailored to each individual. They also vary by type of play, such as slots or table games. My Cash Rewards promotions are calculated on existing accounts to reflect your previous play and preferences. A few days before the end of every month you will receive three promotions, sent straight to your registered email account and “My InterCasino” Inbox. Look for such specials as Brilliant Blackjack Bonus, Super Slots Bonus, or Terrific Table Games Bonus. When you play the promoted games, you will be earning your way to more bonus cash than ever before.
Weekend Special
Claim a special $30 bonus every weekend. To qualify, simply enter the relevant bonus code before you deposit $30 or more. InterCasino will refund the first $30 of your deposit once you have wagered just $450. It’s just that easy.
Applicable games are: all slot games, Jenga, Cubis, Bejeweled, Sudoku, Keno, Lottery, and Scratch Cards.
Thrillday
Many folks say Thursday is the new Friday, so to help you get a jump on the weekend spirit a day early, take advantage of the Thrillday promotion each and every Thursday. Monthly bonus codes get you access to bonuses worth 50%, 25% or 10% bonus, worth up to a maximum of $30. Just pick a code and enter it at the cashier before making your deposit. Note: You can only enter only one code each Thursday.
$2,000 Weekly Leader Boards
InterCasino gives away $2,000 every single week to those who play the selected “Game of the Week.” For each $10 you wager, you will accumulate one point on the leader board. The rankings are updated each day at approximately 6pm GMT and posted n the web site. All winners are detailed and prizes will be transferred to winners’ accounts within three days of the finish date for each game of the week.
Weekly Tournaments
Each week you can claim your share of $250 in InterCasino’s Weekly Tournaments. You receive $500 in tournament money, and your challenge is to compete against other players. If you end up among the top 6 players (with the highest balance) after 30 minutes play, you win. Applicable games vary by month and may include Multi-Player Blackjack, Street Fighter, Multi-Player Caribbean Stud Poker, and King Kong, among others. You can sign up to participate in the tournaments from the “More Games” option in the Casino. Click on “Sign Up Now” and your account will have a $10 entry fee deducted from it. Prizes awarded are as follows: $100 for 1st Place, $50 for 2nd Place, and $25 for the next four places.
Cash Back Club
From the moment you begin playing at InterCasino, you automatically join the Cash Back Club loyalty program. In each game you play, you earn Cash Back Points for every $10 you wager. The number of points earned depends on the type of game. For example, Slots have a 3-point value, so a wager of $30 earns 9 InterCasino Points. Your Cash Back balance can be viewed anytime by simply clicking on the provided link on the My InterCasino menu bar. InterCasino Points are earned between 25th and 24th of a month, with totals added up on the 25th of each month. If you have 5,000 Points or more, you receive a cash reward automatically into your casino account at a rate of $1 for each 100 Points accumulated. If you have fewer than 5,000 Points on the 25th of any month, your balance will roll-over into the next month.
Gold Club
To recognise and reward your loyalty, InterCasino created the Gold Club. This exclusive invite-only Club offers special bonuses and promotions in addition to those offered by the main Casino, such as a Welcome Bonus with no deposit necessary, additional greater monthly match deposit bonuses, extra promotions with cash and other prize awards, live events with VIP hospitality and preferential treatment for player’s queries. Members have their own dedicated team of Customer Service Representatives with a direct hotline and email address ready to deal with queries regarding their ECash accounts or promotions.
Tips on Getting Started
To experience the full value of InterCasino, begin by installing the full-function Download Casino, with more than 280 great games, plus realistic sound and graphics. You can play in the “For Fun” practice mode as much as you like before moving on to real money play…and real winnings.
Each time you make a deposit, you will be receiving bonus cash. It begins with the initial funding of your account, and continues every time you add $10 or more. Then, as you play, you will begin receiving promotional offers tailored to your favourites and preferences.
The key here is to keep informed of all that’s available through your “My InterCasino” tab. It is divided into four main areas—Inbox, Cash Back Club, Calendar and Help—each one designed to assist you in a different way.
The Inbox is where you will receive information about everything that’s happening at InterCasino. It functions like an e-mail account between you and the InterCasino staff, alerting you to Promotions, Special Offers and the very latest InterCasino news. Thoughtfully, the messages disappear after a promotion expires or the news is no longer relevant. That means less clutter and more relevance in communications.
In the Cash Back Club section, you can access everything you need to know about your monthly free cash payouts. You can view your Cash Back Points total at any time, along with their real cash value. Watch for the free cash to reach your account on the 25th of every month. The more you play, the more you earn.
Then, in the Calendar section, you’ll have constant reminders of upcoming events, so that you never need miss out on a promotion again. Simply select your desired dates, click search, and let the calendar do the work. All of the relevant promotions will be listed by “start date” to help you manage your time in and out of the casino.
You can also access “Help” through “My InterCasino.” It’s your quick link to a Secure Message Centre, were you can e-mail questions whilst using the game software or else request a call back by phone at no cost.
So be sure to take full advantage of “My InterCasino.” Use it to keep an eye out for amazing new games and promotions, together, all in one place.
The Casino Games of InterCasino
With more than 280 games to choose from in the Download Casino, and another 80+ in the Instant Play Casino, you will not be wanting for choice when you play at InterCasino.com. Once you download the software, you can either “Play for Real” and the opportunity to win cash or “Play for Practice” and sharpen up your game skills.
The InterCasino Lobby is where you begin. It is home to all of the various table, slot and video games. Start here to browse through the hundreds of games on offer in a realistic casino environment. In the bottom right-hand corner of the Lobby, announcements of the latest promotions and newest games appears.
InterCasino Global Edition
The following alphabetical list represents all of the games currently available for InterCasino Global Edition, the most recent version of the InterCasino software:
3 Card Poker
Baccarat (Single Player)
Baccarat (Multi-Player)
Baccarat-Full Table (Single Player)
Baccarat-Full Table (Multi Player)
Blackjack (Atlantic City) *NEW*
Single Player Atlantic City Blackjack *NEW*
Multi Player Atlantic City Blackjack *NEW*
Euro 2-Deck BJ sp only *NEW*
BJ-single Deck sp only *NEW*
Blackjack (Single Player)
Blackjack (Multi-Player)
Blackjack (Multi-Hand)
Blackjack (Multi-Split)
Blackjack-Progressive
Blackjack-Progressive (Multi-Hand)
Blackjack-Progressive (Multi-Player)
Blackjack-Single Deck
Break The Bank
Bonus Video Poker (All variants)
Casino War (Single-Player)
Casino War (Multi-Player)
Caribbean Stud Poker (Single Player)
Caribbean Stud Poker (Multi-Player)
Classic Slot Machines
Classic Video Slots
Craps
Cubis
European Blackjack *NEW*
European Roulette *NEW*
Fruit Machines
Jewel Quest
Let It Ride Poker (Single Player)
Let It Ride Poker (Multi-Player)
Lottery
Loyalty Slots
Multi-Line Slots
Pai Gow Poker
Pontoon (Single-Player)
Pontoon (Multi-Player)
Punto Banco-Full Table (Single Player)
Punto Banco-Full Table (Multi Player)
Private Room
Rapid Fire Slots
Red Dog
Roulette-American (Single Player)
Roulette-American (Multi Player)
Roulette-European
Roulette-VIP European
Scratch Cards
Sudoku
Solitaire
Super Fun 21 (Single-Player)
Super Fun 21 (Multi-Player)
Tournaments
Texas Hold’Em Bonus Poker (Single-Player)
Texas Hold’Em Bonus Poker (Multi-Player)
Video Blackjack Multi-Hand
Video Keno
Video Poker (1 Hand)
Video Poker (3, 5, 10 Hand)
VIP Games
Among these many games available, some of the latest and most popular are the following:
Video Poker
All Video Poker games are getting an overhaul at InterCasino. There are now eight versions to choose from, including the ever-popular Jacks or Better and the challenging All American, Double Bonus, Deuces Wild, Joker Poker, Tens or Better, Super Jackpot 25¢, and Super Jackpot $1. What’s more, you can also choose from Single Play, Triple Play, Five Play and Ten Play. Bet from $0.01 to $20.00 per line.
Bonus Video Poker
The Bonus Video Poker games are also getting an overhaul at InterCasino. They include: 10’s or Better, All American Poker, Deuces Wild, Double Bonus, Jacks Or Better, Joker Poker, Super Jackpot, Keyboard Shortcut (3, 5, 10 Hands), and Keyboard Shortcut (50, 100 Hands).
Vegas Blackjack
This special edition of Vegas Blackjack will keep you entertained for hours play with 1-5 hands, 4 decks of cards, and more.
Euro 2 Deck Blackjack
In this exciting version of Double Deck Blackjack, the dealer does not receive a second card (or hole card) until after all the player hands have been completed.
Progressive Atlantic City Blackjack
This new version has enhanced the most popular casino game. The dealer receives a second card (or hole card) before the players complete their hands.
Single Deck Blackjack
In this version of Single Deck Blackjack, the rules are based on the traditional hole-card game prevalent in North America. With a $25 minimum bet, and the lowest house edge in the suite, this Blackjack is sure to become a favourite among high rollers.
Street Fighter IV
Choose your own character and fight your way to big money bonus rounds with some of the classic Street Fighter moves in this newest version of the popular video slot. Play from a penny to $20.00 per line.
Area 21
The bonus rounds are simply out of this world in InterCasino’s futuristic slot game. Reach the Blackjack bonus round inside Area 21 and you could see your casino balance skyrocket. Wager from $0.01 to $5.00 per line.
Cleo Queen of Egypt
Go back in time to this ancient land and immerse yourself in Cleo’s Egypt. There you will find precious symbols and bonus rounds full of Egyptian artifacts worth plenty. Bets range from $0.05 to $5.00 per line.
Savannah Sunrise
This panoramic slot is a sight for sore eyes, with its scenic backgrounds, eye-catching symbols and big bonus rounds. Play from $0.01 to $20.00 per line.
Jenga
The popular block game of the 70s is now available in a colourful and feature-filled casual slot game. Change backgrounds with the click of your mouse, and watch as your blocks get re-arranged when they are removed from the tower and placed on top; all for free games and cash prizes. Choose from 9 to 18 lines.
Buccaneers Bounty
Win your own bounty with this 20-line slot game. It’s filled with skulls and crossbones, pirates and swords. With two adventurous bonus rounds and a chance to win up to 6,000 times your bet, you’ll be hooked in no time. Wager from $0.01 to $20.00 per line.
Call of Duty 4: Modern Warfare
With over 13 million copies sold, Call of Duty 4 is by far one of the most popular video games ever created. And now, the brand that has won multiple awards is available in an exhilarating slot game. Bet anywhere from $0.01 to $20.00 per line.
Samba Nights
The very first 50-line slot game, which is sure to have you gyrating along to the Brazilian beat. You can play from $0.01 to $20.00 per line.
Penguins in Paradise
Join Mr. Penguin as he rides the waves in a virtual paradise filled with clear skies and ice cold drinks. Bets run from $0.01 to $20.00 per line.
Reel in the Cash
Gas up your motor boat and cruise along the river to your favourite fishing hole in this light-hearted adventure. Bet from $0.01 to $20.00 per line.
VIP Games
InterCasino have recently uncovered their first set of VIP Games. These specially selected games are designed for the players who like to wager that little bit extra to reel in the bigger wins. The games include:
Cubis VIP
Featuring a three-dimensional board where colored cubes create winning combinations, Cubis allows you to play 15 lines and win up to 50,000 coins per game round.
Bejeweled VIP
Line up shiny diamonds, sapphires, emeralds and more in our version of the popular Bejeweled game, and win up to 20,000 times your bet.
King Kong
Experience the fury and excitement as King Kong takes on New York City in this entertaining slot game. Play up to 25 lines and win up to 7,500 times your bet.
Emerald Isle VIP
Find your own pot of gold by winning up to 6,000 times your line bet in this whimsical video slot game. Play up to 20 lines for the best chances.
Additional Games
InterBingo
Generous offers of “free money” and free daily scratch cards, plus daily Buy-One-Get-One-Free games, make playing at InterBingo an opportunity few can afford to pass up. Three rooms of 90-ball bingo await you, with a great variety of games on offer, including progressives, 1p tickets, themed games, and more. Also look for horoscopes, chat rooms, and numerous side games, which add to the bingo experience. New games start on the hour, every hour.
InterPoker
InterPoker is one of the most rapidly growing online poker sites in the world. Opened in 2002, it has become the poker room of choice for the discerning online poker player, and with good reason. Some of the best and most secure games are offered. There are various monthly bonuses for each player; and more than $4,000,000 in guaranteed tournaments are scheduled every month. There are Texas Hold’em, 7 Card Stud, and Omaha; fixed, pot, or no limit tables. You even have the choice between US Dollars ($), Pound Sterling (£), or Euros (€). Downloading and installing the software is simple, free, and secure.
Rules for Wagering on InterCasino
The End User Terms and Conditions of Use for both InterCasino and InterPoker are posted on the web site operated by OIGE CG Ltd, a limited liability company registered in Malta and traded as InterCasino. Full details of the agreement under which gaming services and software are provided to end users can be viewed at http://www.enduserterms.com/intercasino/00/license.html.
In order to avoid any possible misunderstandings subsequent to play, users of InterCasino games are advised to review the terms and conditions before installing the “Download Casino” software. The following short summary covers most of the key points of the Agreement, but should not be mistaken as a comprehensive version of the terms and conditions in their entirety:
- The Games may only be used for Real Money Play by those who are of the legal age of majority as determined by the law of the country where they live and/or access the Games (the “Local Jurisdiction”). No one may use the Games for Real Money Play if under 18 years of age in any circumstances.
- Users under 18 years of age, or below the legal age in the Local Jurisdiction, may only use the version of the Games that can be played for fun or practice, and not for real money.
- The Games are only available for use where permitted in the Local Jurisdiction. OIGE does not intend that anyone should use the Games where such use is illegal.
- The Games are for personal use and private entertainment only; any other entrance, access, use or reuse of the Games is strictly prohibited.
- The user is solely responsible for recording, reporting, paying and accounting to any relevant governmental or taxation authority for any tax or other levy that may be payable on winnings from the Games.
- All monies used in the Games must be lawfully owned and not obtained from an illegal source or through illegal activity.
- The Software is protected by all applicable intellectual property laws and international treaty provisions. Title, ownership and all intellectual property or other proprietary rights in the Software belong to WagerLogic, licensed to OIGE. You shall not acquire any rights, interest in or title to any such intellectual property rights in the Games.
- The copying, redistribution or publication of any part of the Software is strictly prohibited. You will not sell, assign, sub-license, transfer, distribute, rent or lease the Software.
- The Software may not be used for any unlawful purposes or for the purposes of sending or transmitting any data or other material in a manner that constitutes a violation or infringement of the rights of any third party.
- Use of multiple browsers and/or attempts to manipulate or ascertain information concerning the Software are prohibited, as is collusion of such. And violation shall result in forfeiture of accounts and deactivation as a player.
- All wagers must be placed through the user interface. Any wagering through other means, including the use of a “robot” player, is strictly forbidden.
- OIGE reserves the right to refuse or limit any wager in its sole discretion, along with the right to terminate access to the Games at any time, for any reason.
- The Games, unless modified by OIGE, will be operated and played in accordance with the rules of the New Jersey Casino Control Commission as applicable.
- The Service Providers reserve the right to amend nicknames and/or aliases if such are believed to be defamatory, offensive, pornographic in nature or intended to impersonate a real person or brand name.
- The user must not bet amounts greater than the balance in the user’s ECash Account.
- An ECash Account will be deemed to be inactive if a Transfer Transaction is not processed from it in any continuous period of ninety (90) days. Once such an ECash Account is deemed to be inactive, a monthly service fee will be levied.
- ECash Accounts are not bank accounts and are therefore not insured, guaranteed, sponsored or otherwise protected by any deposit or banking insurance system or by any other similar insurance system of any other jurisdiction, including but not limited to the Local Jurisdiction.
- If no transaction has been recorded on a player’s account for thirty months, ECash Direct shall remit the balance in that account to the player, or if the player cannot be satisfactorily located, to the Authority provided that no claim shall lie against a licensee who has remitted the balance in a player’s account to the Authority.
- In light of new legislation in the United States restricting financial transactions for all US residents, wagers from residents of the United States, including those within the US Virgin Islands and US minor outlying areas, are no longer accepted.
Technical Issues & Tools
InterCasino.com uses software licensed in Malta through Cryptologic, a provider whose games have always been industry leaders. Both downloadable software and the ability to place a wager without a download are supported.
InterPoker.com is a downloadable poker room. It is powered by Boss Media software licensed in Malta and belongs to the IPN – International Poker Network, operated by Boss Media. The games available at InterBingo.com are provided by St. Minver Ltd, Europe’s leading gaming operator, licensed in Gibraltar.
InterCasino runs on Windows 98/ME/2000 and XP. Mac and non-PC users can play InterCasino through their Internet browser by using the No-Download Casino. InterCasino Java will run on any system that supports Java. For full system requirements, a page of minimum system requirements is available on the web site; those for the downloadable casino version can be summarized as follows:
Hardware: Intel Pentium IV 2.8 GHz or equivalent
1 GB RAM
Platform: Microsoft Windows XPSP2
16 MB video card with 16-bit color (800×600 or higher)
900 MB free hard drive space
DirectX 7 or higher
Macromedia Flash Player 9.0.124.0
Sound Blaster AWE 32-bit sound card
Internet Connection
For the Instant Play Casino, the minimum browser requirements are Microsoft Internet Explorer 6 or Firefox 2.0, with Adobe Flash 9.0.124.0. Recommended is Microsoft Internet Explorer 7+ or Firefox 2.0+. For those who prefer not to load the casino software via the Internet, InterCasino offers a free CD that features the very latest versions of InterCasino.
Should you experience any technical problems (either playing or installing InterCasino), you may e-mail the support team at support@intercasino.com. Please include as much detail as possible in the e-mail, to help the customer service team provide you with the fullest degree of assistance. Your question will be answered within 24 hours.
InterCasino Customer Support
The support provided by InterCasino’s customer service team is a cut above what any other online gaming site can provide. As proof, InterCasino’s Call Center can point to a number of industry awards, such as the following commendations from ContactCentreWorld.com:
Gold Award Winner – Best Contact Center EMEA 2007 & 2008
Gold Award Winner – Best Contact Center Agent EMEA 2008
Gold Award Winner – Best Recruitment Campaign EMEA 2008
Bronze Award – Best Contact Center Worldwide 2007
The secret behind InterCasino’s service is a policy of “instant support.” The team is on duty to help you 24-hours-a-day/7-days-a-week by phone, with toll-free numbers offered in many countries, and immediate-action lines available from Afghanistan and Albania to Zambia and Zimbabwe. Alternatively, players can simply click on the “Call Me” button from anywhere in the Casino, and one of the customer representatives will phone the number placed on file at the time of registration so that contact remains free of charge.
For correspondence via e-mail, there is a dedicated general enquiry address that can be used: support@intercasino.com. Additionally, there are several specialized e-mail addresses, each of which deals with specific topics to ensure that questions are answered promptly and by the correct people. InterCasino aims to answer all e-mails within 24 hours.
This InterCasino review is exclusive to Croupier.com
Croupier.com / Logo is a Registered Trademark ®
Copyright © 2009 Croupier.com – All Rights Reserved.
