32 Red Is on a Mission to Thrill You
Since its inception in 2000, 32 Red has been on a mission—to give players the most thrilling gaming experience possible. The web site is the brainchild of Ed Ware, former Managing Director of Ladbrokes International, who wanted to pursue a vision of creating a truly independent, specialist online casino.
In less than a decade, 32Red PLC have grown to employ 40 people and accelerated the growth of its player base to nearly 15,000 active members. The inventory of gaming options available at the 32 Red Casino has leapt from a formidable 200 to more than 350 unique games in just the past year. And in 2009, 32 Red added Rummy and Financial Spread Betting to its repertoire as complements to the existing bingo, sports betting, horse wagering, and poker components.
Powering the 32 Red games is state-of-the-art software from Microgaming, a Gibraltar company that has become one of the world’s leading Internet gaming providers. From classic card and table games to themed slots, video poker, online progressive jackpots, scratch cards and fruit machines, there is little you can imagine that is not already up and running on 32 Red.
Whatever game you prefer, 32 Red want you to play with complete confidence, so they have invested heavily in technology that ensures the absolute privacy and confidentiality of players’ personal details. Members of the 32 Red Customer Support Team are on call 24/7 to answer any questions you might have, and a special “Meet the People” section on the web site lets you know exactly who you are dealing with, including the backgrounds and qualifications of key staff.
Of course, nobody likes waiting to claim winnings, so 32 Red has structured its financial options and cashout processes get players their money without delay, and without sacrificing accuracy. This is the only Internet casino whose financial transactions are processed by Barclaycard Merchant Services, and payouts are reviewed by independent auditors for total transparency.
Financial Service Options
Currency – Three currencies are used for gaming on 32 Red: £ (GBP), $ (USD), and € (EUR). For deposits and withdrawals, two additional currencies are permitted, although they may not be available with all methods of financial transaction (such as PayPal): $ (CAD) and ¥ (YEN). Although ECOCard is accepted for players located in Japan and Canada, 32 Red does not support ¥ (JPY) or $ (CAD) as a currency option for gaming.
Deposits – There are no transaction fees associated with debit/credit card transactions on 32Red.com. However, players should be aware that some credit card issuers will charge a cash advance fee for deposits made on gaming sites. You are advised to contact your card issuer for specifics regarding such fees. At 32Red, the very latest online security is guaranteed for deposits by employing 3D Secure Authentication. Approved transactions are credited automatically to players’ casino accounts so that they may enjoy uninterrupted play. Players may register up to three credit/debit cards on a single account at any one time.
Withdrawals – In all instances, withdrawals are processed back to the debit/credit card used to make the initial deposit. However, due to Visa and MasterCard restrictions, 32Red is sometimes unable to process refunds to certain card types. In such cases, alternative payment method are offered to process withdrawals, which may required that certain documentation be supplied in order to verify card details. The maximum payout for any one 24-hour period for any one customer is £120,000 in the casino and £100,000 on the poker network.
Payment Methods – At 32 Red, every effort is made to provide the fastest and most efficient banking services. The goal is to ensure that purchasing chips and withdrawing winnings is as easy and simple as possible. Available financial service methods include:
- BarclayCard
- Direct Wire Transfer
- ECOCard
- EntroPay
- Maestro
- MasterCard
- MoneyBookers
- NETeller
- PayPal
- Paysafe Card
- Solo
- Switch
- U-kash
- Visa Credit
- Visa Debit
- Visa Electron
Types of Wagers Accepted
- Blackjack
- Roulette
- Craps
- Baccarat
- Cyber Stud Poker
Other Table Games
- Slots
- Fruit Machines
- Progressives
- Video Poker
- Keno
- Scratch Cards
Multiplayer Casino Tournaments
- Bingo
- Poker
- Rummy
- Sports Betting
- Horse Racing
- Spread Betting
Languages Supported
The primary language at 32 Red is English. Support and mirror sites are also provided in Chinese, Dutch, French, German, Greek, Italian, Japanese, Norwegian, Polish, Russian, Spanish and Swedish.
Mailing Address
32Red Online Casino
32Red PLC
Suites 9 – 11
Eurotowers
Gibraltar
Site Owner Address
32Red PLC
Suites 9/11
2nd Floor, Block 2
Eurotowers
Gibraltar
Why Choose 32Red?
As a player advocate and casino watchdog, Casinomeister is the online gaming industry’s leading independent voice. From 2003 to 2007, this prestigious organization named 32Red as the Internet’s “Best Casino”—an unprecedented series of awards.
The 32Red Online Casino has also been a two-time recipient of Got2Bet’s “Most Reputable Casino” award, and it has been accredited as an Approved Casino by Online Players Association. With all of these “stamps of approval” bearing witness to the integrity of 32Red, you are most certainly assured of fair gaming, full support, and trustworthy financial transactions every time you play.
Few online gaming sites can match 32Red for sheer variety of wagering options. There are more than 350 games available in the download version of the 32Red Online Casino and an Instant Play version for those who seek immediate access. Also available now is a new Mobile platform offering 17 of the most popular casino games, right on your handheld communications device.
Special sites for playing rummy and bingo, an extensive poker room, sports wagering windows, horse racing action and financial spread betting are also available to those who register with 32Red. It is, quite simply, a full-service provider of gaming services.
New features, such as multiplayer slots and innovative bonus specials, are being added all of the time. Huge jackpot winners are an almost daily occurrence. And CEO Ed Ware himself takes a personal role in operating the web site, to ensure that customers are getting what he has promised: “…the fastest payouts, competitive odds and outstanding personal attention.”
Indeed, the entire staff at 32Red are obsessed with helping users enjoy the thrill of playing and winning. You can start getting your fair share of the fun by registering for an account at 32Red.com today.
Bonuses & Promotions at 32 Red
Each and every month, 32Red Online Casino introduces a wealth of offers for players to enjoy. It is a good idea to visit the web site frequently to see what the latest new promotions are and how you can qualify for bonus cash and prizes.
£32 Free Welcome Bonus
When you make your initial deposit of £10 or more, as a new player you will receive a £32 Free Bonus. You can use it to play any of the 350 different casino games, either in the instant-play casino or the free download version. Just be sure to claim your £32 before you start playing by using the secure claim form provided. Only players using real money are eligible for the £32 Welcome Bonus. Guest players do not qualify for this promotion. This offer is only available to new players using either pounds sterling (GBP), Euros (€) or US Dollars ($) as their account currency. The promotion is limited to one new player per household, even if there is more than one computer retained at the address. In the interest of fairness, players must stake at least 35 times the value of the bonus awarded prior to any withdrawal being made. Certain games do not count towards the staking requirement for this bonus. Be sure to read all the promotion details before playing.
6 Pack Bonus
The 32Red 6 Pack Bonus gives new players a range of free chips and free games that they are sure to love. It’s like getting the red carpet treatment, right from day one. Start off by doubling your money with the Welcome Bonus (see below) and a completely free bet on Roulette. In addition, free chips are provided at the Mobile Casino and Poker Room, just waiting to be claimed.
100% Slots Welcome Bonus
If you enjoy playing Slots, Fruit Machines and Progressive Jackpot games, here’s a way to double your money. Simply register and deposit between £50 and £250 to receive a 100% match on your initial deposit—up to £250 free. The bonus cash is available only for play on Online Slots and Fruit Machine games.
£50 Casino Games Welcome Bonus
If you like to play a variety of casino games, deposit between £25 and £50 and you can claim a 100% match on your initial deposit. Similar to the Slots Welcome Bonus (above), this free cash can be used only on qualifying casino table games, such as blackjack, roulette, and so on.
£5 Free Roulette Bet
Because 32Red is sure to be your favourite number, all players who claim either of the above Welcome Bonus offers are entitled to a free bet on the magic number: 32Red. With odds of 35–1, you could claim £175 just for taking a free spin.
1,000 Red Ruby Loyalty Points
The Red Ruby loyalty points system (see below) rewards players with Red Rubies as they play Slots and Fruit Machine games. Through your own personal Loyalty Account, you can convert Red Rubies into casino chips, instantly. As part of the 6 Pack Bonus, 1,000 Red Rubies will be added to each new player Loyalty Account, just to say “thank you” for joining.
10 Free Slot Spins
The selection of Slot Machines is huge at 32Red, so to help players get used to the action, new players joining 32Red are given the chance to play the popular Tomb Raider 2 for free. After you join, watch your e-mail for details on the 10 free spins you will receive on Tomb Raider 2.
£10 Free Mobile Casino Play
As a 32Red player, you are eligible for a free £10 bonus when you deposit and play at the Mobile Casino. Full details are provided in the Mobile download area of the 32Red web site.
$10 Poker Bonus
The 32Red 6 Pack Bonus includes a free $10 chip to be used at the 32Red Online Poker Room. Games are being played 24/7, so there is always lots of action to join in. This free $10 starting balance could give you the winning edge.
Red Ruby Rewards
Every time you play slots and table games at the casino, you earn Red Rubies. These are 32Red’s very own loyalty points, which accumulate in your loyalty account and can be exchanged for free chips to play at the casino. The more you play, the more you earn. Depending on your choice of game, your cumulative stake is calculated and you are rewarded with Red Rubies automatically. Every 1,000 Red Rubies can be redeemed for 10 free casino chips.
100% Bonus and 1,000 Free Red Rubies
Make a deposit of £25 or more into your casino account any time during the promotional month and you will receive a £25 bonus added instantly to your account. Each player who claims a 100% deposit match during the month also receives 1,000 Free Red Rubies that can be exchanged for free chips. The 1,000 Red Rubies will be added to your account within 48 hours of deposit. Certain rules and restrictions related to bonuses and Red Ruby redemption apply.
€1.3million Grand Slam of Slots
Someone will become the first slots tournament millionaire by playing in the Grand Slam of Slots. This is the world’s biggest online slots tournament, offering a massive €1,300,000 prize pool. In total, 482 players will receive cash prizes, with the top one being €1 million. To enter, just play for free in the €1,000 Slots Tournaments. Five free entries to the Grand Slam of Slots final are awarded to winners, along with a cash prize.
Mystery Prizes
Free entries for the Grand Slam of Slots are being given away at random to lucky players who make a deposit in the casino. To qualify, just make any deposit over 32 chips and keep an eye on your inbox. You could be a mystery prize winner.
Club Rouge
The 32Red Online Casino has created an exclusive players lounge where invited members may enjoy even more benefits. Membership provides access to special promotions, extra loyalty points, gifts and exclusive offers. For example, every month one lucky Club Rouge member receives two bottles of the finest champagne, with either four Cohiba Esplendido Cuban Cigars or the finest chocolates, courtesy of 32Red. Birthday celebrations and special events are also offered. Club Rouge and its benefits are by invitation only.
Ruby Tuesday
All registered money players earn Double Red Ruby Reward points on Tuesdays at the 32Red Online Casino. Each and every Tuesday unlimited amounts of Red Rubies are offered on selected slots. Be sure to check out the featured games to enjoy double or even triple points on them.
Red Letter Day
Thursday is Red Letter Day at 32Red Casino. That is when players can win a share of £1,000 in casino chips. Each and every Thursday, at least five lucky players are selected at random to receive a Red Letter the following day, containing their share of 1,000 free chips. To qualify, simply play in the 32Red Casino for real money on Thursdays. Entry for the lucky draw is automatic. Each week’s winners are notified by e-mail.
Tips on Getting Started
At the 32Red Online Casino, everyone is focused on creating for you the most thrilling experience available on the Internet. They have made it easy to access the casino games so that you can get set up and start playing both quickly and safely.
The first step is to install the casino software on your computer, which takes just a click of the “Download” link on the web site’s homepage. You will be asked to fill in some registration details, and within minutes you will be ready to play at the UK’s favourite online gaming site.
Having completed the brief set-up process, you have a choice of playing games for free or for real money. The Casino Games Preview will give you a description of each game, so that you can select from among the more than 350 options available. You may wish to play awhile for free just to get used to each game’s action. Then, you will be ready to deposit funds and take on the house for some real winnings.
When you join and make your first deposit, be sure to take advantage of the sign-up bonuses on offer. If you add more than £10 to your account initially, you will be eligible for free bonus play worth £32. Half a dozen additional bonuses can get you up to £250 more in free play. So shop around a bit and make sure you receive the maximum benefit as a new player.
Any time you have a question as you play, feel free to contact the 32Red Player Support Team. Representatives are available to assist you over the phone, via online chat or through e-mail. You can also send a letter or fax, and there is even a Skype connection you can use to get 365 days a year, 7 days a week, 24 hours a day. You may be surprised how eager they are to see that you get the most out of your play at 32 Red Casino. Let the thrills begin!
32Red Online Casino
At the 32Red Online Casino, over 350 of the best casino games in the business have been provided for your enjoyment. They include 250 different slots, 6 versions of roulette, 14 types of blackjack, and much, much more. New games are being added to the casino every month, so you will want to be sure to visit frequently and not miss out on the latest opportunities to win, and win big.
For those who do not want to download the casino software onto a computer, there is also an instant-play flash casino available. It features over 140 unique online casino games available for immediate play.
For those who like to play on the go, there is 32Red’s new mobile casino. You can play 17 of the world’s favourite games right on your mobile phone. The mobile casino is operated by the same team that delivers the games online. All you need to do to access them is complete the mobile casino download form, select your preferred game and submit. Within minutes, you will be receiving confirmation via SMS text message and the download will begin on your phone. You will also be entitled to £50 of free play just for signing up.
And now iPhone users can access the dedicated iPhone Casino, with four popular games ready to be played instantly. Just use your iPhone web browser, and the thrill is all yours.
Blackjack
Online blackjack is among the most popular games in the 32Red Online Casino line up. The classic casino version is complemented by a number of variants, including European Blackjack played the UK way, most of which are offered in both the download and instant-play casinos. Just take your pick. Provided online are rules and strategy cards that you can print out to help you play and win.
Multi Hand Blackjack
Atlantic City Blackjack
Classic Blackjack
Bonus Blackjack
Double Exposure Blackjack
Spanish 21 Blackjack
Vegas Downtown Blackjack
Vegas Strip Blackjack
Single Hand Blackjack
Atlantic City Blackjack
Bonus Blackjack
European Blackjack
European Blackjack High Limit
Spanish 21 Blackjack
Triple Sevens Blackjack (Progressive)
Vegas Downtown Blackjack
Vegas Strip Blackjack
Vegas Single Deck Blackjack
Roulette
This is 32Red’s trademark game, of course, and to honor the spinning wheel properly, 32Red Online Casino is home to six stylish online roulette variants, five of which have a single zero as standard for the best odds available. They can be played in either the downloadable casino or instant-play casino.
Roulette Tables
American Roulette
European Roulette
French Roulette
French Roulette Gold
Premier Roulette
Roulette Royale (Progressive)
Other Table Games
In addition to all the Blackjack and Roulette variants, 32Red has an inventory of all the other most popular dice and card games played in casinos around the world. Choose one or more for the perfect change of pace. Additionally, there is a special series of games that sets the Gold Standard for online gaming. Gold Series Table Games feature realistic embellishments through audio and graphics to create playing action that seems especially genuine. And for the most real of all table experiences on the Internet, 32Red is gradually adding Live Dealer games. Currently Baccarat is available, and others are coming soon.
Card Games
3 Card Poker
Baccarat
Bonus Pai Gow Poker
Casino War
Cyberstud Poker
High Limit Baccarat
Multi Hand 3 Card Poker
Poker Pursuit
Poker Ride
Progressive Cyberstud Poker
Red Dog
Dice Games
Sic Bo
Vegas Craps
Gold Series Table Games
3 Card Poker Gold
Atlantic City Blackjack Gold
Multi-Hand Atlantic City Blackjack Gold
Big 5 Blackjack Gold
Multi-Hand Big 5 Blackjack Gold
Bonus Blackjack Gold
Multi-Hand Bonus Blackjack Gold
Classic Blackjack Gold
Multi-Hand Classic Blackjack
Double Exposure Blackjack Gold
Multi-Hand Double Exposure Blackjack Gold
European Blackjack Gold
Multi-Hand European Blackjack
European Roulette Gold
Multi Hand 3 Card Poker Gold
Pontoon Gold
Multi-Hand Pontoon Gold
Spanish Blackjack Gold
Multi-Hand Spanish Blackjack Gold
Super Fun 21 Gold
Vegas Downtown Blackjack Gold
Multi-Hand Vegas Downtown Blackjack Gold
Vegas Single Deck Blackjack Gold
Vegas Strip Blackjack Gold
Multi-Hand Vegas Strip Blackjack Gold
Multi-Hand Perfect Pairs European Blackjack Gold
Live Dealer Games
Live Dealer Baccarat
Live Dealer Roulette (coming soon)
Live Dealer Sic Bo (coming soon)
Live Dealer Fan Tan (coming soon)
Progressive Table Games
Poker Ride
Cyberstud Poker
Roulette Royale
Triple Sevens Blackjack
Video Poker
There is a difference when you play Video Poker here. In addition to the widest choice of classic Video Poker games online, 32 Red offers you two special playing features. “AutoHold” can be used to automatically hold the cards from your first deal, based upon the Optimal Play Strategy, which has been designed to give you the best possible return on your hand. “Expert Mode” takes play to an even higher level. You can create your own gaming strategies, and then use “AutoPlay” to play a selected number of consecutive hands without interacting with the software. There is even an Analyzer Function that lets you view the Optimal Game Play for your current hand to help maximise returns, or the Analyzer can be used as a learning tool. And there are also several “Level Up” versions of the games that allow you to access multiplier bonuses connected to successive wins.
Classic Video Poker Games
Aces and Eights
Aces and Faces
All Aces
All American
Bonus Deuces Wild
Bonus Poker
Bonus Poker Deluxe
Deuces and Joker
Deuces Wild
Double Bonus Poker
Double Double Bonus Poker
Jacks or Better
Joker Poker
Tens or Better
Louisiana Double Poker
Multi-Hand Video Poker Games
Aces and Faces – 4, 10, 50 & 100-Play
All Aces – 10 & 50-Play
Bonus Poker – 10, 50 & 100-Play
Deuces and Joker – 4, 10, 50 & 100-Play
Deuces Wild – 4, 10, 50 & 100-Play
Double Joker – 4, 10, 50 & 100-Play
Double Double Bonus Poker – 4-Play – COMING SOON!
Jacks or Better – 4, 10, 50 & 100-Play
Joker Poker – 4, 10, 50 & 100-Play
Level Up Video Poker Games
Aces and Faces Level Up
Deuces Wild Level Up
Jacks or Better Level Up
Progressive Video Poker Games
Jackpot Deuces
Supajax
Slot Machines
Video Slots
1000 Islands or known as Thousand Islands
5 Reel Drive
7 Oceans
Age of Discovery
Alley Cats
Avalon
Bar Bar Black Sheep
Bars & Stripes
Belissimo!
Big 5
Big Break
Big Kahuna
Big Kahuna Snakes and Ladders
Big Top
Bob’s Bowling Bonanza
Bomber Girls
Boogie Monsters
Break Da Bank
Break Da Bank Again
Bulls Eye
Bush Telegraph
Cabin Fever
Captain Cash
Carnaval
Cash Clams
Cash Crazy
Cashanova
Cashapillar
CashSplash (3 & 5 Reels)
Cashville
Celtic Crown
Chain Mail
Cherry Red
Chiefs Magic
Grand Circus
Chocolate Factory
Cool Buck
Cosmic Cat
Couch Potato
Cracker Jack
Crazy 80s
Crazy Chameleons
Crazy Crocodile
Curry in a Hurry
Cutesy Pie
Days of the Tsar
Deck the Halls
Diamond Deal
Dino Might
Doctor Doctor
Dogfather
Dolphin Tale
Double Magic
Double O’Cash
Double Wammy
Dragons Loot
Elementals
Fantastic 7s
First Past The Post
Flower Power
Flying Ace
Flying Circus – NEW!
Fortuna
Fortune Cookie
Franken Cash
Free Spirit Wheel of Wealth
Frost Bite
Fruit Fiesta (3 & 5 Reels)
Fruit Slots
Genies Gems
Gift Rap
Gladitator
Gladiators Gold
Glory of Rome
Goblins Gold
Gold Coast
Golden Dragon
Golden Goose Crazy Chameleons
Golden Goose Genies Gems
Golden Goose Totem Treasure
Golden Goose Winning Wizards
Good to Go
Gopher Gold
Halloweenies
Happy New Year
Harveys
High 5
HipHopoPotamus
Hitman
Ho Ho Ho
Hot Shot
Hunky Heroes
Inca Gold
Isis
Jackpot Express
Jackpot Express
Jesters Jackpot
Jamaican A Fortune
Jellfish Jaunt
Jewel Thief
Jolly Jester
Jonny Specter
Jungle 7s
Jungle Jim
Jurassic Jackpot
Jurassic Jackpot Big Reel
K9 Capers
Kathmandu
King Cashalot
Ladies Nite
Life’s a Beach
Legacy
Lions Share
Little Chief Big Cash
Loaded
LotsaLoot (3 & 5 Reels)
Lucky Charmer
Lucky News Network
Lucky Shot
Lucky Stars
Mad Hatters
Major Millions (3 & 5 Reels)
Major Millions Megaspin (6 games in 1!)
Mardi Gras
Mardi Gras Fever
Mark of Medusa
Mega Moolah
Megaspin Double Magic
Megaspin Fantastic 7s
Megaspin High 5
Mermaids Millions
Monkeys Money
Monster Mania
Moonshine
Muchos Grandes
Munchkins
No Worries
Nutty Squirrel
Off the Hook
Oranges and Lemons
Oriental Fortune
Path of the Penguin
Party Time
Pharaoh’s Fortune
Pharaoh’s Tomb – NEW!
Pirates Paradise
Polar Bash
Pollen Nation
Quest for Beer
Rapid Reels
Reel Baron
Reel Strike
Reel Thunder
Reels Royce
Rings and Roses
Rock the Boat
Roman Riches
S.W.A.T. Team
Samurai 7s
Secret Admirer
Shiver Me Feathers
Sir Winsalot
Sizzling Scorpions
Skull Duggery
Snow Honeys
Sonic Boom
Spectacular
Spell Bound
Spikes Nite Out
Spring Break
Starscape
Star Appeal
Stash of the Titans
Summertime
Sunset Showdown
Sunquest
Supe it Up
Sure Win
Tally Ho
The Adventures of Galactic Gopher
The Osbournes
Thousand Islands
Thunderstruck
Tomb Raider
Track and Fieldmouse
Treasure Nile
Trick or Treat
Triple Magic
Truck Stop
Tunzamunni
Twin Samurai
Twister
Vinyl Countdown
Wasabi-San
What a Hoot
What on Earth
Wheel of Wealth
Wheel of Wealth Special Edition
Winning Wizards
Witch Doctor
Witches Wealth
World Cup Mania
Wow Pot (3 & 5 Reels)
Zany Zebra
Progressive Slots
CashSplash (3 & 5 Reels)
Fruit Fiesta (3 & 5 Reels)
King Cashalot
LotsaLoot (3 & 5 Reels)
Major Millions (3 & 5 Reels)
Major Millions Megaspin (6 games in 1!)
Mega Moolah
Treasure Nile
Tunzamunni
WowPot (3 & 5 Reels)
Other Online Casino Games
The 32Red Online Fruit Machines will be quite familiar to fans of Pub Fruit Machines, as will scratch cards and keno. They are just like what you would expect to find when playing in the UK. You get the same thrilling play and the same great payouts.
Fruit Machines
Apocalypse Cow
Bill and Ted’s Excellent Adventure
Cash n Curry
Chavin It Large
Dubya Money
Game On!
You Lucky Barstard
Pandamonium
Pub Fruity
Stallionaire
The Gee Gees
Treasure Ireland
Scratch Cards
Dawn of the Bread
Dragons Fortune
Freezing Fuzzballs
Golden Ghouls
Scratch Card 50X
Slam Funk
Other Games
Flip Card
Keno
Rummy
At 32Redrummy.com, you can take part in the RM Royal Media Rummy Network. It is the first online rummy community offering multiplayer online rummy game sessions. It includes play or real money cash games, along with single table and multi table tournaments. You can join people from all over the world t compete in one of the most exciting classic card games online.
Bingo
At 32Red Bingo, cutting edge online bingo software and loads of free bingo bonuses bring a thrill to this very social game. New players are eligible for a free £10 bingo bonus upon sign-up, plus a free £100 bingo first deposit bonus. The bingo player support team is available 24/7 to assist you, via bingo live chat, e-mail or telephone.
Poker Room
At 32Redpoker.com, you can get your fill of poker action 24/7. Play Texas Hold’em Poker, Omaha Poker and more—32Red Poker is part of the Microgaming Poker Network, which has over 500,000 registered players. New players are eligible for a Welcome Bonus worth up to $320.
Race & Sports Books
At 32Redbet.com, you can wager on horse racing, soccer, cricket, golf, tennis, rugby union and rugby league. Also available are American football and baseball…even ice hockey.
Financial Spread Betting
The new 32Red Spreadbet section of 32 Red allows trading on a host of global financial products. They include Equity Shares and Indices, Foreign Exchange, Treasuries and Commodities. There are no commission charges regardless of trading size or frequency. At 32Red Spreadbet, a CFD trade offers you all the benefits of trading shares without having to physically own them. Unlike share using traditional stockbroker, CFDs on UK shares incur no stamp duty.
Rules for Wagering on 32 Red
All of the Terms & Conditions that relate to wagering on 32Red.com and its affiliated web sites are presented in their entirety on the Internet at http://www.32red.com/about_us/terms–conditions-of-32red-online-casino.html. They thoroughly cover the specifics of your rights to access and use the 32Red Online Casino website.
It is strongly advised that you read the complete Terms and Conditions carefully before you download any software from the 32Red web site or participate in any of its Instant Play games or mobile applications. Other rules may apply to your participation as well, including but not limited to the published Privacy Policy, Security Policy, Restricted Territories announcement and the Terms of Service for the 32Red Online Poker Room.
The summary below covers the key rules for gaming at 32Red.com, but should not be mistaken for a comprehensive list of all Terms and Conditions applied.
- All content on the 32Red website is for non-commercial, personal use only.
- Players are solely responsible for checking the laws regarding the use of the internet gaming in the jurisdiction in which they are located to ensure that their registration with 32Red is legal.
- No one younger than 18 years of age is allowed to use the services of 32Red or place bets on its sites; providing false information about age, name and address may constitute an offence, reportable to the relevant authorities.
- Each player must open an account by completing the required registration process, providing 32Red with current, complete and accurate information, including, without limitation, an email address.
- User/account names must be unique and cannot be vulgar or otherwise offensive (as determined by 32Red at its sole discretion), nor should it infringe any trademark or other proprietary rights of a third party.
- Membership or subscription is personal; account names and passwords may not be transferred or made available to others, nor may players use anyone else’s account at any time.
- The player must notify 32Red immediately of any unauthorised use or theft of an account or any other breach of security.
- Internet gambling is illegal in some jurisdictions; use of a payment card in such jurisdictions to complete any transactions on the sites is prohibited.
- Bets on the service may only be placed by using the credit held in the player’s account.
- In the event that a player is unable or fail to finish a multi-stage game before signing out of the site, said player must complete that same game the next time he/she signs in to the site.
- Winnings are subject to 32Red’s verification procedures before payment is made; a fee may be charged for handling payments by cheque or bank transfer.
- If while playing at 32Red a player wins a sum regarded by 32Red as worthy of publicity then said player agrees to be available for any event arranged by 32Red in relation to the win.
- Copyright in any software relating to the services that is made available to download from the sites is owned by 32Red and/or its licensors; users may not install or use any software, unless they agree to the applicable Licence Agreement terms.
- Users are expressly prohibited from reproducing or redistributing the 32Red software except in accordance with the Licence Agreement; copying or reproducing the software is expressly prohibited, unless such reproduction or redistribution is expressly permitted by the relevant Licence Agreement.
- The representatives of 32Red may monitor communications on the sites and has the right, but not the obligation, in its sole discretion to edit, refuse to post, or remove any third party content on the sites.
- The services may not be used for any purpose that is unlawful or prohibited by the terms, conditions, and notices included in the Terms of Service or any relevant Licence Agreement.
- Users may not attempt to gain unauthorised access to any services, other accounts, computer systems or networks connected to any 32Red server or to any of the Services, through hacking, password mining or any other means, nor may they reverse engineer, decompile or disassemble any software, including any proprietary communications protocol used by such Software.
- The Terms of Service are governed by the laws of England and the laws of Gibraltar; users irrevocably consent to submit to the jurisdictions of the Courts of Gibraltar and England.
Technical Issues & Tools
The 32Red Online Casino utilises Microgaming and Electracade software licensed in Gibraltar. It supports not only a state-of-the-art downloadable application, but also the ability to place wagers without download via Instant Play. Most recently a Mobile Casino version has been made available, too, so players have three powerful options for virtual gaming.
Currently, the casino software does not support the Macintosh OS. Those logging on with a Personal Computer must meet the following minimum requirements:
- Windows 2000 or higher with 1GHz processor or greater
- Macromedia Flash 7 or above
- DirectX 1, the latest version
- 16 Bit colour video card
- 800 X 600 video resolution
- 128Mb of system RAM
- 32Mb video memory
- 500Mb of free hard drive space
- Standard mouse and keyboard
- Minimum Internet access with at least 56 KBps connection speed
For optimum use, slightly higher specifications are recommended. The following end-user hardware will allow you to enjoy 32Red Online Casino at its best:
- 2GHz processor or above
- 256Mb of system RAM
- 64Mb video memory
- 32 Bit colour video card, 800 X 600 video resolution
- 1GB of free hard drive space
Depending on the speed of your Internet connection, the initial download of the compacted casino software should take no more than 2~10 minutes. Once installed, the full 32Red Online Casino will be accessible from your computer’s Start menu or an icon on your desktop.
32 Red Customer Support
The 32Red Player Support Team is world-renowned, providing the high level of service you would associate with the Internet’s top-ranked online gaming site. To help you with any aspect of your play, representatives are on standby 24 hours a day, 7 days a week, 365 days a year. They have received the highest standard of training available in the industry and are prepared to find a solution to any problem or to answer any question you might have.
At 32Red, everyone on staff has adopted the company vision: “A Mission to Thrill,” and their objective is to constantly improve service. By placing customer satisfaction as the Number One Priority, they assure each and every player of personal treatment and immediate responsiveness. Should you have any comments about the online casino, good or bad, they want your feedback.
There are six different ways to contact the Player Support Team at 32Red: chat, e-mail, phone, fax, Skype and snail mail. The fastest and easiest, of course, is via 24/7 Live Chat. Just click on the Live Chat button from anywhere in the web site and you will be immediately connected to a service representative. In most cases, queries can be answered instantly.
The second option is e-mail, and to make contact simple, four separate dedicated addresses have been provided for specific concerns. Simply select the option that best suits your query. The Team will endeavour to answer all inquiries as quickly and efficiently as possible.
The Player Support Team handle any questions related to games, accounts or technical problem The Accounts Department take care of any enquiry regarding making purchases and withdrawing winnings. The Pitboss can answer specific questions about online casino games. And there is a special e-mail address for General Queries, where concerns of any type can be addressed.
Several freephone numbers are also available for those who prefer to speak to a representative directly. There is no charge to those calling from the U.K., France, Singapore, Canada, or Japan. All other countries can reach the Team by dialing in on +350 20059759. Be sure to have your account number on hand to expedite your call.
Two other contact options are via fax at +350 20047408 or by using VoIP. You can contact 32Red via Skype: skype_32Red.
Lastly, for those who would like to make contact via post, letters can be sent to the 32Red staff in Gibraltar: 32Red Online Casino, 32Red Plc, Suites 9 – 11, Eurotowers, Gibraltar.
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